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When you call our technicians to come and help with water damage in your home or business, you can expect a full-service treatment. We're a residential water damage restoration company and we work hard to ensure that we return everything to as close to the way it was before the damage as possible.

We use our own trusted and reliable seven-step process to complete any residential water repair or damage job. To ensure you understand what to expect when our specialists visit your home, here's how our residential water damage restoration process works.

Step 1: Contact Our Residential Water Damage Restoration Services Team

The first step of the water damage restoration process is contacting us. You can contact us using our online form or using our website's call feature.We provide 24/7/365 response. So, even if you are having a water damage emergency in the middle of the night, we're here to take your call. During the initial call, our specialist will discuss the situation with you and determine what needs to happen. With water damage, speed is often essential. So, we will promptly dispatch a technician to your home or business.

Step 2: Inspection Assessment

During this step, our technician(s) will arrive at your home or business and inspect the water damaged area. Our team members are expertly trained to thoroughly assess the level of damage. You can assist with this process by answering questions about plumbing, water shutoff valves and other aspects of your home or business.

Step 3: Water Removal

After the inspection, the next step is to remove the water. By thoroughly extracting the water, our technicians help to ensure that the drying process is faster and more complete. This is essential for minimizing the risk of mold and secondary water damage.We use a combination of submersible pumps, industrial-strength wet vacuums, dehumidifiers and water analysis tools to ensure optimal performance. In addition to our expertise, our access to proper equipment helps us to offer results that are simply not attainable through DIY or working with a non-specialist.During this process, we also continue to perform inspections as we get greater access and a clearer picture of the damage. We work quickly to help minimize the risks associated with sitting water.

Step 4: Area Drying

Following the water removal, there is still the challenge of dampness soaked into walls, floors and furniture. Water retained in these can cause warping, swelling and other damage. Additionally, anything that is damp for an extended period can start to grow mold.To combat this, we use industrial-strength dehumidifiers. We have specialized tools that can help us remove dampness from the air as well as from specific items such as floors and walls. Additionally, we constantly monitor the progress using specialized tools to ensure that the process is proceeding correctly.

Step 5: Cleaning

Once the affected area is dry, there is likely still some dirt, odor and microbes that need to be taken care of. This is especially true if the water was contaminated. We will sanitize all affected areas using antimicrobial and antibacterial treatments.Our most significant priority in water damage restoration is making sure the area is safe. Proper sanitization is a key part of them.Additionally, we will assess all the affected items to determine what can be cleaned and restored. We try to save as much as possible using dry cleaning, wet cleaning, abrasive scrubs and more. When necessary, we will also dispose of refuse.

Step 6: Water Damage Mitigation

The final remediation step is to repair the damage caused by the water as much as possible. This should start right after the cleaning process is done. We are able to provide some repairs to minor building damage. Additionally, our technicians can help with emergency services such as boarding up, tarping, moving and fencing off affected areas and items.A contractor may be required to repair more significant structural damage if it has occurred. We can help you find the right help and provide a detailed assessment to help ensure the success of rebuilding.

Step 7: Project Completion

Finally, we will conclude the project by making sure all your concerns about water damage are addressed. We will walk through the assessment and explain exactly what has been done.Additionally, we will answer any questions you may have about what comes next. We know that water damage can be a stressful and concerning experience. So, we are committed to making it as easy as possible for you.

Residential Water Damage Restoration and Cleanup

We can assist you through every step of our water damage restoration process, regardless of the extent of the damage. We understand the water restoration process can be difficult for any property owner to endure. We focus on making our water restoration process as easy for you as possible, providing useful insight and updates, and assistance behind the scenes with the insurance claims process.

We provide free assessments and can provide assistance through your insurance claims process as well. Our technicians can assist you through every step of our process and help return your property back to a state of normalcy!

Commercial Water Restoration

If your commercial property has experienced water damage and requires commercial water damage restoration, you'll want to seek out the assistance of professionals. Our trained experts can help get your business back up and operating as quickly and efficiently as possible!

We understand that after experiencing a damaging event, parts of your property/business may not be able to run or operate. Our goal is to help return your property back to 100% business-ready with minimal downtime for your business. Our commercial water damage restoration services can assist you during a time of need, but you may be wondering what the steps look like. Here are a few situations we can assist you with:

Burst Pipes
Leaking Pipes
Sewage Backup
Storm Damage
Flooding
Malfunctioning Appliances
Leaking Ceiling
Clogged Drains

Water Stains
Slab Leak
Hot Water Tank Leak
Dishwater Leak
Toilet Overflow
Faucet Leak
Leaking Shower/Tub

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The #1 Water Damage Restoration and Remediation Service Near You

The Water Damage Restoration Process

Step 1: Contact Our Residential Water Damage Restoration Services Team

Step 2: Inspection Assessment

Step 3: Water Removal

Step 4: Area Drying

Step 5: Cleaning

Step 6: Water Damage Mitigation

Step 7: Project Completion

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